Some executive users I support showed me an issue in Outlook 2010 and 2013 when replying to messages that were delivered to them in plain text format. The end goal is for the recipients to easily see their response notes. After hitting reply, they immediately change the format from Plain Text to HTML so that their comments will be inserted prefaced by [Name in Brackets] and in another color automatically as they have it set to do in the Outlook Mail Options.

The problem is this setting (Signatures and Stationery | Replying or forwarding messages | font color | mark my comments with: JMK) only works with messages originally sent in HTML. Even when switching immediately to HTML upon clicking reply, the color is NOT applied although [Name in Brackets] does get inserted and the bold and italics formatting is applied.<o:p></o:p>

They want it to be efficient, quick, and automatic so they don't have to spend time manually highlighting and formatting the color of all their responses.<o:p></o:p>

Thank you for your help!<o:p></o:p>